Quality Control and Management

Experimental Analysis of Surface Roughness in CNC Taper Turning of Aluminum 6061 Using Taguchi Technique
Sanchay Gupta, Delhi Technological University (Formerly DCE) (India); Vimanyu Chadha, Delhi Technological University (India); Vishal Sardana, Delhi Technological University, Delhi (India); RANGANATH M. SINGARI, DELHI TECHNOLOGICAL UNIVERSITY (India)

Achieving Organizational Excellence Through Strategic Quality Leadership
Milton Krivokuca, Milton Krivokuca and Associates (United States)

QFD Approach to define CSR: Indian Perspective
Ram Bishu, University of Nebraska (United States); Shekar Babu, AMRITA Vishwa Vidyapeetham University, Bangalore, India (India); U Krishnakumar, AMRITA Vishwa Vidyapeetham University, Kochi India (India)

Bone Phosphate Lime Sampling Method
Wiam Aissaoui, Al Akhawayn University (Morocco); Ilham Kissani, Al Akhawayn University (Morocco (includes the Western Sahara))

A health care framework for improving quality in the private hospitals in Kuwait
Majid Aldaihani , (Kuwait); Mohammad Alkhedher, Kuwait University (Kuwait); Ahmad Elshennawy, (United States)

The Role of Strategic Quality Planning in Continuous Improvement Efforts (CI) – Case of a Short-Term Insurance Company in South Africa.
Sambil Charles Mukwakungu, University of Johannesburg (South Africa); Charles Mbohwa, university of johannesburg (South Africa)

Made In Morocco: DINNA Diagram (Double Ishikawa and Naze Naze Analysis)
Mohammed HAMOUMI, HiQuality Association (Morocco)

Using FMEA Analysis for Assessing Air Conditioners Remanufacturing Processes
Bashir Salah, King Saud University (Saudi Arabia); MOHAMMED ALKAHTANI, King Saud University (Saudi Arabia); Aiman Ziout, UAE University (United Arab Emirates)

Critical Success Factors for Quality Management Practices for SMEs: A Case of Namibia
Michael Mutingi, University of Johannesburg (South Africa); Charles Mbohwa, university of johannesburg (South Africa)

Application of a neural network to classify the out-of-control signal that gives the T2 multivariate graph of Hotelling using data obtained in the industry
GUSTAVO CAMPOS-AVENDANO, FUNDACIÓN UNIVERSITARIA KONRAD LORENZ (Colombia); GERARDO AVENDANO, UNIVERSIDAD EAN (Colombia)