Industry 4.0 and Industry Solutions
Quality 4.0, Manufacturing 4.0 and Logistics 4.0
With the great success of Industry 4.0 Series, 2020 Dubai Conference will have a dedicated focus on Industry 4.0 including
- Internet of Things (IoT)
- artificial intelligence (AI)
- big data and data analytics
- iCloud
- cybersecurity
- modeling, simulation & visualization
- industrial automation
- integrated systems
- manufacturing execution systems
- digital factory, PLM, digital twin and digital manufacturing
- related fields.
Industry Solutions sessions will showcase the industrial case studies and their impacts of the industrial solutions using IE / OM tools and techniques (lean, six sigma, FMEA, simulation, design of experiments, optimization, TOC, CAE, statistical analysis, safety, reliability, etc). Distinguished practitioners will showcase their best practices. Featured speakers will be from various part of the world to address industrial challenges and opportunities for continuous improvement and sustainability.
Each speaker needs to submit a title of the talk, abstract and a short bio as well as power point presentation prior to the conference. All will be included in the IEOM 2020 Conference proceedings.
Each speaker needs to register for the 10th Annual IEOM Dubai Conference and pay the registration fee: http://ieomsociety.org/ieom2020/registration/.
If you are interested to be an industry solutions or Industry 4.0 speaker, please contact info@ieomsociety.org for details.

Distinguished Industry 4.0 Speakers
Session I: Industry 4.0 (Room 2 )
Session Chair: Heveine Baban, Heriot Watt University, Dubai, UAE
8:00 – 9:30 am (Tuesday, March 10, 2020)
8:00 – 8:30 (Tuesday)
Hashim Nomani
Lead Engineer – Special Airport Systems at Dubai Aviation Engineering Projects
Manager Projects – Special Airport Systems
IO Systems Ltd
Dubai, United Arab Emirates

8:30 – 9:00 (Tuesday)
Aya Mansour
Mechanical Engineering Department
College of Engineering
United Arab Emirates University
Al Ain, UAE
ID 692 Evaluating the 3D Printing Capabilities
Aya Mansour, Haleimah Alabdouli, Hend Alqaydi, Huda Al Khawaja, Waleed Ahmed, Mechanical Engineering Department, College of Engineering United Arab Emirates University, UAE
Hamad Al Jassmi Civil and Envirmenebtal Engineering Department, College Of Engineering, UAE university, United Arab Emirates
9:00 – 9:30 (Tuesday)
Heveine Baban
Project Controls Commercial Manager
School of Energy, Geoscience, Infrastructure and Society
Heriot Watt University
Dubai, UAE
Heveine Baban has a First-Class BSc in Quantity
Surveying from the University of Salford, UK and is a Project Controls
Commercial Manager with 6 years’ experience working for Jacobs Ltd UK. She has
been the point of reference in managing circa 30 Project Managers on the
£4.6billion AMP6 United Utilities Framework in the UK, which runs roughly
120-200 projects simultaneously/annually. Within her role, Heveine has
experience in the commercial and contract management aspects of NEC3, setting
up projects, carrying out monthly applications for payment and has worked to
assist numerous Project Managers with their projects, including assistance with
forecasting issues and payments. Heveine is currently a PhD student at the
Heriot Watt University, Dubai Campus.
ID 247 Exploring the Potentials of Project Controls within the Construction Industry: Drivers and Challenges
Heveine baban, Krisanthi Seneviratne, and Yasemin Nielsen, Heriot-Watt University Dubai, Juraina, Sharjah, United Arab Emirate
9:40 – 10:20 Opening Keynote I: Mr. Osman Sultan, CEO of Emirates
Integrated Telecommunications Company (du), UAE
10:20 – 11:00 Opening Keynote II: Dr. Oliver Elbracht, Vice
President Siemens / Managing Partner Siemens Consulting Middle East, Dubai,
United Arab Emirates – Ballroom
11:00 – 11:30 Networking Break at Exhibition Hall
11:30 – 12:10 Tuesday Keynote III: Dr. Rubén Elvira Herranz, Services
Program Manager, Airbus Defence and Space, Military Aircraft, Madrid, Spain –
Ballroom
12:10 – 12:50 Tuesday Keynote IV: Professor Ammar Kaka, Provost,
Heriot-Watt University Dubai and Vice-Principal (Dubai), Heriot-Watt University, Dubai, UAE – Ballroom
13:00 – 14:30 Networking Buffet Lunch and IEOM Student Chapter Presentations – Ballroom
- IEOM KFUPM Student Chapter, Saudi Arabia
- IEOM Zagazig University Student Chapter, Egypt
- IEOM UJ Student Chapter – University of Johannesburg, South Africa
- IEOM-USTF Student Chapter – University of Science & Technology of Fujairah (USTF), UAE
Session II: Industry Solutions – Lean Six Sigma (Room 2)
Session Chair: Dr. Naill Momani, Dubai Police Academy, United Arab Emirates
2:30 – 4:00 pm (Tuesday, March 10)
2:30 – 3:00 (Tuesday)

Dr. Souraj Salah
Process Improvement Manager
Abu Dhabi Ports
Adjunct Professor at the Hamdan Bin Muhammad Smart University
Dr. Souraj Salah is currently working as a Process Improvement Manager at Abu Dhabi Ports and also as an Adjunct Professor at the Hamdan Bin Muhammad Smart University. He has about 20 years of experience in process improvement, quality methodologies, and excellence systems, working in the contracting, services, manufacturing and logistics sectors. He earned his PhD from the University of New Brunswick in Canada, Masters from Concordia University and Bachelors from Jordan University of Science and Technology. He has published one book on company-wide management system and more than 20 papers in various international journals. He is also certified as a Six Sigma Master Black Belt and as a Lean Leader trained by the Juran Institute, Lead Advisors, Alignment Strategies in Canada and Johnson Controls Intl. in the USA, and as a Quality, Health, Safety and Environment Management Systems (ISO 9001, ISO 14001, OHSAH 18001) Lead Auditor by the Bureau Veritas. He won the United Arab Emirates Quality Professional Award by the American Society for Quality (ASQ) in 2015.
Title of the Talk: Company-wide Quality Culture: Lean Six Sigma as an enabler
Abstract:
For any organization aiming to achieve operational excellence, it is important to ensure that a proper foundation for a company-wide quality (CWQ) culture exits. This foundation is a comprehensive company-wide management system (CWMS) which can serve as an infrastructure for improving and controlling the different operation systems of any organization. CWMS mainly draws on five MSs, strategic management, initiative management, daily management, process management and performance management. It ensures the proper alignment of all people and processes, the optimization of resources and enhancement of performance. One key enabler of that is the Lean Six Sigma Methodology. The proper implementation of this methodology will enhance the CWQ culture. This Seminar will cover CWMS, CWQ culture and the LSS culture-related aspects.
3:00 – 3:30 (Tuesday)

Dr. Nadir Ali Kolachi
University Professor (Mgt/HRD)
College of Business Administration
University of Fujairah
United Arab Emirates
Speech Title: LEAN MANAGEMENT: Tactics to save time & energy (Mini cases on Corporate & Academic world)
Dr. Nadir is a Corporate Trainer, Case Study writer, Keynote Speaker and University Professor (Management/OD/HRD). He has vast experience in different Universities at National & International levels. He has MBA(Management), MPhil(Management), PhD(Management) and Post Doctorate Research(HRD) from North Carolina A&T State University, USA. His career remained in four major areas as Teaching, Training, Case Research & Curriculum Design. Dr. Nadir has utmost passion in Case Teaching & Training methods. He is a certified case method trainer, Case writer and Case participant at The Case Center, Ivey Business School and Harvard Business School. He has conducted 25 trainings in various countries. He has published 42 papers and Case studies. He has also presented 45 conference papers around the world. He has represented Universities in various International research forums as Keynote Speaker, Faculty trainer, Session Chair and Conference Presenter at USA, UK, Canada, Brazil, Poland, Italy, Turkey, Lithuania, Portugal, Spain, Germany, France, Slovenia, Austria, Serbia, Romania, Greece, Japan, UAE and many other countries. He has visited 112 countries and love to meet people and share ideas.
3:30 – 4:00 (Tuesday)

Naill Momani Ph.D., P.E., CBCI
Chair of Crises Management Department
Dubai Police Academy
United Arab Emirates
Title of the Talk: Disaster Risk Management
Dr. Naill is Associate Professor of crises management and chair of crises management department at Dubai Police Academy in UAE. He served as Associate Professor of Management within School of Logistic and Management at German Jordanian University in Jordan. He is a highly experienced and capable academic with an impressive track record of teaching, leadership, publication and training delivery within industry span over 15 years since 2002. Dr Naill has held the Program Chair for Integrated Emergency Management and Business Continuity Management Department at Rabdan Academy in Abu Dhabi, UAE, the founding member of Prince Megrin Chair for Crises Management, and Research Unit Director at King Abul Aziz University (KAU) in Saudi Arabia, which he was also instrumental in establishing the 1st Master’s degree in Crises Management in Saudi Arabia at KAU. Furthermore, he was Department Chair, and Crises Management Committee Chair and member of the Academic Council at the Hashemite University (HU) in Jordan. He has developed and delivered more than 15 courses, which are currently taught at KAU, HU and RA within MBA, EMBA, and distance learning programs. Courses include business continuity management, crises and emergency management, risk management, environmental management, total quality management, research methodologies, MIS, organizational behavior, project management, productions and operations management, amongst others. Dr.Naill supervised one Ph.D. thesis and several MBA thesis during his work at KAU. Dr Naill is also an approved and experienced Business Continuity Institute (BCI) trainer. Previous clients include the World Bank, the Arabian Gulf University in Bahrain, and Jeddah municipality and the Makkah Disaster Management Center in Saudi Arabia; along with the Jordanian Civil Defence and Ministry of Interior. Other selected clients include General Executive Secretary Council (GESC) in Abu Dhabi, NESA (National Electronic Security Authority), Department of Economic Development (DED) the United Arab Emirates (UAE).
Dr Naill holds a BSc in Civil Engineering the University of Jordan and a PhD in Engineering Management, Crisis, Risk and Emergency Management from the George Washington University in the Unites States of America. He has an extensive publications record with more than 30 peer-reviewed articles to date. He has also been interviewed several times on TV and within print media and has worked with numerous international organizations, governments and agencies, most notably the United Nations International Strategy for Disaster Reduction (UNISDR). Dr Naill is a frequent participant on international scientific committees and workshops and has given more than 100 talks as a guest and key-note speaker around the world. This includes active membership of the Environmental Society of Jordan, guest editor and editorial board member and reviewer for international peer reviewed journals such as The International Emergency Management Journal, selected as ADEC (Abu Dhabi Education Council) external reviewer, and Co-Chair for the International Emergency Management Society (TIMES) Middle-East and North Africa (MENA) Chapter.
Session III: Industry 4.0 – Internet of Things (IoT) (Room 2)
Session Chair: Dr Sarbjit Singh, National Institute of Technology, Jalandhar, India
4:30 – 6:00 pm (Tuesday)
4:30 – 5:00 (Tuesday)

Mr. Sanjay Nadkarni
Director of Research & Innovation
Emirates Academy of Hospitality Management (Jumeirah Group)
United Arab Emirates
IoT as an Enabler for Enhancing Guest Experience in Hospitality
Dr. Sanjay Nadkarni is the Director of Innovation & Research at the Emirates Academy of Hospitality Management, Dubai. His domain expertise is in the convergence space of Digital, Analytics & Sustainability in the service sector. Sanjay’s portfolio comprises of academic and applied research, advisory and consultancy for corporate, government and multilateral agencies, in addition to his pedagogic practice which includes visiting professorships at leading academic institutions in Asia and Europe. His professional achievements include academic awards and citations of merit. Sanjay supports social entrepreneurship and endeavors to make his research and pedagogy actionable and impact-driven to benefit industry and society. He is passionate about leveraging open data and open source platforms for the benefit of small and micro-businesses and enjoys mentoring in digital entrepreneurship.
5:00 – 5:30 (Tuesday)

Satya Saurabh Khosla
Owner and Managing Director
Adimode Transnational Trading LLC
Dubai, UAE
WISDOM 4.0 IN INDUSTRY 4.0 (Its need, role and practices)
Satya Saurabh Khosla was a joint venture partner of Suzuki Motorcycle (Pvt) Ltd was Vice Chairman of the company till he sold his stake before the recession in 2008. He predicted the 2008 global economic recession in an article that was published a few days before the USA and global stock indices started falling. This article stated that USA Housing, excessive misuse of derivatives etc. will lead the global economy to a recession. The article’s mathematical calculation showed that the pain would become evident to all after December 2007. The author felt it is of more interest if a way to prevent it is pointed out. The book titled: How to Prevent Recession – using Ancient Wisdom and Management Ideas carries a Foreword by His Holiness the Dalai Lama and is reviewed by Prof Sir Cary Cooper of Manchester Business School and former Director of Indian Institute of Management, Ahmedabad – Prof Pradip Khandwalla. His Holiness the Dalai Lama concludes his review as follows: “…This is a very profound concept put in a very simple and elegant format.” In 2017 The World Economic Forum presented its report on Future of Government to every national and state government. This report lists 24 sources in its end notes. At no. 5 is the work: How to Prevent Recession – using ancient wisdom and management ideas (Author: Satya Saurabh Khosla). He has just completed a book of Essays in Mathematics, Sciences, Economics and Management and How to Prevent Recession. His Holiness the Dalai Lama concludes in the Foreword “…with a view to strengthen the economy and benefit the widest number of people, Satya Saurabh Khosla has examined how to apply ancient wisdom…”. He has been a Chief Guest and keynote speaker at international conferences. He written the course material for the World’s largest Open University, was on the Course Design Committee of the National Management Program and Member, Advisory Committee, National Conference on Government Policy and Corporate Strategy: Interlink ages – Organized by Indian Institute of Management, Ahmadabad. India. The WASC Senior College and University Commission in USA has asked for a copy of his work.
5:30 – 6:00 (Tuesday)

Dr. Sarbjit Singh
Associate Professor
National Institute of Technology
Jalandhar, India
Green Supply Chain Management
Dr. Sarbjit Singh is having more than 34 years of experience in Teaching, Research, education administration and Industry. He as worked as Associate Professor,Associate Dean,Head /chair of Industrial and Production Engineering department at National Institute of Technology,India. He has done his PhD in sustainable supply chain management. He has completed his Bachelors and Masters in Industrial Engineering. He has supervised more than 40 Master Thesis and 5 PhD thesis. He has published more than 100 research papers/articles/book chapters/books in the field of Industrial Engineering and operations management
Wednesday (March 11, 2020)
Session IV: Industry Solutions (Room 2)
Session Chair: Qipeng Phil Zheng, University of Central Florida, Orlando, Florida, USA
8:00 am – 9:30 am (Wednesday, March 11)
8:00 – 8:30 (Wednesday)

Qipeng Phil Zheng, Ph.D.
Associate Professor
Director of Applied Operations Research Lab
Graduate Coordinator, Industrial Engineering & Management Systems
University of Central Florida
Orlando, Florida, USA
Dr. Qipeng Phil Zheng is an Associate Professor and the graduate coordinator in the Department of Industrial Engineering and Management Systems, and the director or Applied Operations Research Lab at University of Central Florida. He is also the Editor-In-Chief of Energy Systems, a Springer Nature journal. He received his Ph.D. in Industrial and Systems Engineering at University of Florida, and a M.S. degree in Automation Science and Engineering at Tsinghua University, Beijing China.
He has worked in the fields of stochastic programming, network optimization, integer programming, applied game theory, and applications in a variety of areas, such as energy systems, transportation planning, production planning, sustainability, supply chain management, water-food-energy nexus, Artificial Intelligence and applications (e.g., social media, predictive maintenance), among many others. He has published more than 40 articles in various high-quality journals, including flagship journals in Industrial & Systems Engineering (IISE Transactions), Operations Research and Management Science Education (INFORMS Transactions on Education), Power Systems (IEEE Trans on Power Systems), European Journal of Operational Research, Journal of Optimization Theory and Applications, Annals of Operations Research, etc.
8:30 – 9:00 (Wednesday)
Waleed Emam, MIBA
VSAT Expert
United Arab Emirates
9:00 – 9:30 (Wednesday)
Akash Mavle
Senior Data Science Professional, AI and ML professional
Senior Consultant
Las Vegas, Nevada Area
09:40 – 10:20 Wednesday Morning Keynote I: Dr. Ibrahim Alharkan, General Director for King Salman Institute for Entrepreneurship (KSIE), King Saud University, Riyadh, Saudi Arabia
10:20 – 11:00 Wednesday Morning Keynote II: Dr. Ali Diabat, Global
Network Professor of Civil and Urban Engineering, New York University Abu
Dhabi, Abu Dhabi, UAE – Ballroom
11:00 – 11:30 Networking Break at Exhibition Hall
11:30 – 13:00 Wednesday Keynote III: Dr. Nicklas Dahlstrom, Human
Factors Manager, Emirates Airlines, Dubai, UAE
12:10 – 12:50 Wednesday Keynote IV: Keynote IV: Dr. Mohammad T. Khasawneh, Professor & Chair, Systems Science
and Industrial Engineering, State University of New York at Binghamton, USA
– Ballroom
13:00 – 14:30 Networking Lunch Buffet
13:40 – 14:00 Wednesday Lunch Keynote: Harry Kasuma (Kiwi) Aliwarga,
Chief Executive Officer and Co-Owner, UMG Myanmar, Karet Kuningan Jakarta,
Indonesia – Ballroom
Session V : Industry 4.0 – PLM, MSV, AR/VR, MES and Digital Twin
Session Chair: Dr, Wazir Khan, Jazan University, Saudi Arabia
2:30 – 4:00 pm (Wednesday, March 11)
2:30 – 3:00 (Wednesday)

Adil Matin
President & Chief Editor WeTel-TV
Director- Centre for Design & Technology
UAE
Communication Design Technology in Design Thinking for Industry 4.0
A postgraduate in Mass Communication from the prestigious MCRC- Mass Communication Research Centre, Jamia University (India 1st ranking institute in Media), graduation in Economics with a Post- graduation in Computer Electronics and PhD in Mass Communication, Adil has over 17 years of hands-on experience spanning across Media business verticals.
He was associated with the 1st IPTV of India (IOL-Netcom Ltd in association with MTNL- Government of India, for IPTV across four metro cities of India) as Vice President – Technology. In a leadership profile, he was the Group Vice Presidentfor “India-News” and “News-X” satellite TV Channels in India. And in academic profile, he worked as Assistant Professor in Amity University and Associate Professor in Manav Rachna University, India.
In his current profile, he is working as Chief Editor of 24×7 Education Television Channel “WeTel-TV”, available on Etisalat elife TV in UAE, and Director of WeTel Centre for Design Thinking & Technology, UAE.
3:00 – 3:30 (Wednesday)

Manish Kotwala
Business Partner
Exponential Digital Solution
United Arab Emirates
Intelligent Automation: Convergence of RPA with AI to drive excellence
Manish has over 25 years’ international consulting and management experience. He has been in the Middle East markets for over 2 decades, enabling organisations to transform their operations. His areas of expertise include formulation and implementation of business strategies, Balanced Scorecard, operational efficiency improvement, project management, and enabling the cleint’s team using cutting edge Digitech Solutions. Manish has worked across various industries including diversified business groups, oil & gas, government, manufacturing, retail, and others.
Manish was also the Director of Strategic Planning & Performance Management (SPPM) with the Khalifa Fund for Enterprise Development, an Abu Dhabi Government entity focussed on SME development, where he set up and managed the SPPM department for over 8 years. Manish was responsible for managing and implementing the strategic initiatives through the Project Management Office (PMO). He was a part various corporate initiatives, including development of the digital strategy, vendor selection and monitoring the implementation of the digital systems, and other key initiatives.Manish is a postgraduate in Management from NMIMS, Mumbai and engineer from MIT, Manipal.
3:30 – 4:00 (Wednesday)
Dr. Wazir Khan
Jazan University
Saudi Arabia
ID 696 Combating the Impact of Advanced Persistent Threats in Industrial Internet of Things (IIoT)
Wazir Khan, Jazan University, Saudi Arabia
Session VI: Industry Solutions (Room 2)
Session Chair: Sunil Thawani, Quality Indeed Consulting Ltd., Abu Dhabi, United Arab Emirates
4:30 – 6:00 pm (Wednesday)
4:30 – 5:00 (Wednesday)
Ts. Dr. Mehran Doulat
Associate Professor of Engineering/Operations Management
MBA Program Committee/Coordinator
Director of Spectral Centre for Operational Excellence Research (COER)
Xiamen University
Sepang, Selangor, Malaysia
Director Academy of Research and Training (SART Sdn. Bhd.)
“Dubai We Learn”: Benchmarking for the Dubai Government Sectors

5:00 – 5:30 (Wednesday)

Sunil Thawani
Quality Indeed Consulting Ltd.
Abu Dhabi, United Arab Emirates
Member, Board of Directors, Dubai Quality Group
Sunil is a leading management professional with over 35 years of experience in TQM, Business Excellence, Corporate Governance, Strategy deployment, Re engineering, Service excellence in diverse industries such as e-Government, Social Housing, Manufacturing, Services, Healthcare, Oil & Gas, Banking, Education, etc.
He has a successful track record of transforming/ building organizations which are highly customer focused, continually improving & differentiated in market place for excellence. Some of his leadership roles are:
- Addressed conferences locally, regionally & globally – UAE, Sweden, Mauritius, India, Indonesia, Azerbaijan, Bahrain, Nigeria, Slovenia, etc.
- International Consultant – Quality & Excellence, United Nations
- CEO of Quality Indeed Consulting.
- Member of the Board, Dubai Quality Group, 2019-2021.
- Member of the Board, American Society for Quality, 2016-2017. 1st from MENA.
- Recipient, ASQ Lancaster Medal, 2015, 1st in MENA in 30 years.
- Author, Business Excellence Awards – Strategies for Winning”
- Fellow, American Society forQuality (ASQ). 1st in GCC. (2009)
- Jury member, Dubai Quality Award, Sheikh Khalifa Excellence Award
- Invited by United Nations to participate in international conferences on public services, innovation, governance, UN SDGs 2030
- Champions United Nations Sustainable Development Goals 2030
- Presented and published 50+ technical papers and case studies in journals & conferences.
Sunil has trained thousands of professionals in Excellence, Customer Experience, Management Systems, Service Excellence, Benchmarking, Business Process Management etc.
He has helped many organization to implement Quality & Excellence frameworks such as EFQM/ UAE 4th Generation Excellence Model/ United Nations Public Service Award/ Lean to enhance performance and create a culture of excellence, continual improvement and customer service. Sunil has travelled all over the world on motorcycle. He lives in United Arab Emirates.
ID 276 Gift of Quality to United Nations Sustainable Development Goals
Sunil Thawani, Quality Indeed Consulting Ltd., Abu Dhabi, United Arab Emirates
5:30 – 6:00 (Wednesday)
ID 336 Study
of Key Enablers of Industry 4.0 Practices Implementation Using ISM-Fuzzy MICMAC
Approach
Sunil Luthra Government Polytechnic Jhajjar, Jhajjar, India, Gunjan Yadav, Production Engineering Department, Veermata Jijabai Technological Institute, Mumbai, India, Anil Kumar, Anthony Anosike, Centre for Supply Chain Improvement, The University of Derby, Derby, United Kingdom, Sachin Kumar Mangla, Knowledge Management and Decisions, Plymouth Business School, University of Plymouth, United Kingdom, Dixit Garg, Department of Mechanical Engineering, National Institute of Technology, Kurukshetra, India
Thursday (March 12, 2020)
Session VII: Industry 4.0
Session Chair: Akhilesh Kumar, IIT Kharagpur, Kharagpur, West Bengal, India
8:00 – 9:30 am (Thursday)
Sachini Chandrasekara
Department of Industrial Management
University of Kelaniya, Sri Lanka
Ms. Sachini Chandrasekara is an undergraduate reading for Bachelors degree in Management and Information Technology (MIT) in the Department of Industrial Management at University of Kelaniya-Sri Lanka, Specializing in the field of Business Systems Engineering. This is her first research publication and is a part of her final year research. She has done a 6 months internship at MAS Holdings as a Junior SAP functional consultant. In there she has received exposure to SAP Materials Management, Business Analysis. Also has studied the apparel procurement process. She has found this research topic with related to her work experience as an empirical research. Her research interests are in the fields of Enterprise resource Planning, Supply chain Management, Procurement, Operations Management.
ID 165 A Literature-Based Survey on Industry 4.0 Technologies for Procurement Optimization
Sachini Chandrasekara, University of Kelaniya, Ratnapura, Sri Lanka
Ademilade Aboginije
Researcher in Construction Management
Department of Construction Management and Quantity Surveying
Faculty of Engineering and the Built Environment
University of Johannesburg
South Africa
Ademilade Aboginije holds a Bachelor of Engineering degree in Civil Engineering from the Federal University of Technology Akure, Ondo, Nigeria. He is currently a master degree student of Construction Management at the department of Construction Management and Quantity Surveying, Faculty of Engineering and the Built Environment, University of Johannesburg, South Africa. Ademilade does research in Construction waste management, Green technology adoption in construction, Green building project delivery, Infrastructure project financing, Circular Economy and Data mining application in construction.
ID 628 Harnessing Fourth Industrial Revolution(4IR) for Improving Poor Universities Infrastructure in Developing Countries-A Review
Ademilade Aboginije, University of Johannesburg, South Africa
Dr. Faridah Mustaffa Bakry
Department of Engineering Business Management,
Universiti Kuala Lumpur (Malaysia Italy Design Institute)
Cheras, Kuala Lumpur Malaysia
Faridah Mustaffa Bakry is a Senior Lecturer in the Department of Engineering Business Management at Universiti Kuala Lumpur campus of Malaysia Italy Design Institute, Kuala Lumpur, Malaysia. She earned B.A (Hons) in Business Information Technology with International Business from Kolej Polytech MARA, Kuala Lumpur, Master Science in E-Business and Information Technology from University of Newcastle Upon Tyne, UK and PhD in Supply Chain from University of Strathclyde, Glasgow Scotland. She has taught courses in supply chain management, innovation management, marketing, technology management, transportation and logistics management and visual management system for undergraduate and postgraduate students. Her research interests include supply chain, innovation and technology management.
ID 652 The Fourth Industrial Revolution 4.0 and Knowledge Management Capabilities
Faridah Mustaffa, Universiti Kuala Lumpur, Cheras, Kuala Lumpur, Malaysia
Dr. Akhilesh Kumar
Assistant Professor
Department of Industrial & Systems Engineering
Indian Institute of Technology, Kharagpur
India
Akhilesh Kumar is currently working as an Assistant Professor in the Department of Industrial & Systems Engineering at Indian Institute of Technology, Kharagpur. Previously, he worked as a Solution Architect in Consulting Team at JDA Software, Bangalore. He received his B.Tech degree in Manufacturing Engineering from National Institute of Foundry and Forge Technology (India) and Ph.D. degree in Industrial Engineering from Wayne State University (U.S.A.) in the year 2005 and 2011, respectively. He has authored several technical papers. His publications appeared in such journals as International Journal of Production Economics, European Journal of Operational Research, Expert System with Applications, IEEE. Currently, he is working on a consultancy project with Shell on Conditioned Based Maintenance. He is also team lead for IoT in predictive maintenance project with Department of Heavy Industry andTata Sons. He was part of collaborative research team in US with Ford Motor Company and Delphi Automotive LLP. He also appeared on Marquis Who’s Who in America in 2011 and in World in 2017.
ID 373 Combing Text Mining and Survival Analysis for Asset Health Management Using Maintenance Log
Akhilesh Kumar, IIT Kharagpur, West Bengal, India
Haftu Hailu
Director, Public Service Commission
Ethiopia Kaizen Institute
Addis Ababa, Ethiopia
Bio
ID 465 The practice of Kaizen philosophy and It’s effect on Ethiopian manufacturing industries: case of chemical industries
Haftu Berhe, Ethiopia Kaizen Institute, Addis Ababa, Ethiopia
09:40 – 10:20 Thursday Morning Keynote I: Dr. Yousef Al-Assaf,
President, Rochester Institute of Technology (RIT) – Dubai, Dubai Silicon
Oasis, Dubai, United Arab Emirates – Ballroom
10:20 – 11:00: Thursday Morning Keynote II: Prof. Dr. Bhaskar Bhandarkar, Director
General, Institution for Innovation, Industrial Engineering &
Entrepreneurship, Principal Investigator IUSSTF India, Former Chairman of IIIE –
Ballroom
11:00 – 11:30 Networking Break at Exhibition Hall
11:30 – 12:00 Dr. Sayyad Zahid Qamar, Associate Professor, Mechanical
and Industrial Engineering Department, College of Engineering, Sultan Qaboos
University, Al-Khoudh, Sultanate of OMAN
13:00 – 14:30 Networking Buffet Lunch and IEOM Student Chapter Presentations
- IEOM MAPUA Student Chapter – MAPUA University, Philippines
- IEOM University of West Bohemia Student Chapter, Pilsen, Czech Republic
- IEOM P.D.A. College of Engineering Student Chapter, India
- IEOM UNS Student Chapter – Sebelas Maret University, Surkarta, Indonesia
- Shipbuilding Institute of Polytechnic Surabaya – Ballroom
Session VIII: Industry 4.0
Session Chair: Miss. Iman Youssef, DBA candidate, California Intercontinental University, USA
2:30 – 4:00 pm (Thursday, March 12)
2:30 – 3:00 (Thursday)

Dr. Wazir Zada Khan
Head of Research
Department at College of Computer and Information Technology
Co-Founder of Farasan Networking Research Laboratory
Jazan University
Saudi Arabia
Combating the Impact of Advanced Persistent Threats in Industrial Internet of Things (IIoT)
Bio
Currently working with the College of CS & IT, Jazan University, Saudi Arabia. He is Co-Founder of Farasan Networking Research Laboratory and also serving as Head of Research Department at College of Computer and Information Technology Jazan University, Saudi Arabia. Dr. Khan is also serving as a Researcher at the ‘Global Foundation for Cyber Studies and Research’ which is an independent, non-profit, and non-partisan cybersecurity think-tank based in Washington D.C. Dr. Khan has published over 70 research papers in the journals and conferences of international repute. He is serving as a reviewer of many reputed journals and also a member of the technical program committee for many international conferences. He has more than 15 years of teaching/professional experience in Pakistan and Saudi Arabia. His current research interests are in the area of Security, Privacy and Trust. He is a Senior Member of the IEEE.
Abstract
Industry 4.0 or Industrial Internet of Things (IIoT) with its intelligent monitoring and controlling applications and predictive and preventive maintenance of industrial equipment is capable of collecting and analyzing a large amount of data, achieving high operational efficiency, increased productivity, and better management of industrial assets and processes. However, the connected industrial assets have increased exposure to the new cyber-physical risks including Targeted Attacks or Advanced Persistent Threats (APTs) that are on the rise and have emerged as the most complicated Multi-Stage Attacks, hitting the industrial companies and governmental organizations. APTs that are designed with a particular motive, are sophisticated, professional, state supported and systematic cyber-attack programs in which an attacker is motivated, skilled, organized and well-funded. The existing cyber security intrusion detection techniques and traditional defensive mechanisms are no longer sufficiently effective against APTs which is the most worrisome situation and thus, novel and more effective solutions are required to predict, detect and mitigate APT threats. APTs are a global scourge and a challenging targeted attack so today in this speech we will discuss APT attacks and their characteristics particularly in case of oil and gas industries. Moreover, we would also discuss prevention and detections methods devised for countering APTs as well as some recommendations in this domain.
3:00 – 3:30 (Thursday)

Marcos Dieste
Postdoctoral Research Fellow
Department of Management and Engineering
University of Padova
Vicenza, Italy
Title of the Talk – Industry 4.0 and Lean Thinking: a case study on their linkages
Marcos Dieste is a Postdoctoral Research Fellow at the Department of Management Engineering of the University of Padova (Italy). He received his Ph.D. in Management Engineering from the University of Padova, Master’s degree in Management Engineering from the University of Zaragoza (Spain), and his bachelor’s degree in Business Administration and Management from the University of Zaragoza. After some years working in industrial, consultancy and managerial environments, Dieste is currently researching in diverse fields such as strategy and operations management, sustainability, climate change, logistics, supply chain, tourism and service management.
3:30 – 4:00 pm (Thursday)

Miss. Iman Youssef, MA, ILC, CA
CEO
Amour Fragrances and Amour Boutique
LaSalle, Ontario, Canada
Ms. Youssef is a Canadian woman-entrepreneur, community activist, CEO of two compa-nies, Amour Fragrances, and Amour Boutique located in LaSalle, Ontario, Canada. Ms. Youssef is a humanitarian activist, national and international volunteer who regularly manages sponsorships and raises funds to support international causes. Iman continuous-ly participates in humanitarian and voluntary community work, she is fully engaged in sup-porting many charity organizations. Ms. Youssef is a member of board of directors of Daughters for Life Foundation; a non-profit Organization, providing full scholarships for quality education for unprivileged young wom-en of the Middle East to achieve lasting peace. Ms. Youssef has more than two decades of experience in entrepreneurship, and a member of the Canada Arab Chamber of Com-merce who awarded her the Business Excellence Award in 2013. In 2018 she was select-ed by the Canadian Chamber of commerce to join a prominent team of highly recognized Canadian businesses on a trip to Palestinian authorities in support of Palestinian business development.She is a recognized community leader and mentor who works closely with Windsor women organizations that support women training and development such as W5 (Windsor Women Working With Immigrant Women) and WEST (Women Enterprise Skills Training) as a guest and motivational speaker on workforce development for women.
Ms. Youssef is currently pursuing her Doctorate of Business Administration (DBA) at Cali-fornia Intercontinental University with a research focused on Entrepreneurship among fe-male immigrants. Iman is fluent in Arabic, English and Sign language, she has applied these skills to pursue other opportunities in business. In 2007, Iman participated in hosting a health and beauty segment on My Second Home, a weekly television program through Rogers T.V., Canada. The purpose of this show was to help new immigrants to Canada by providing them with information to assist in the transition to Canada. Ms. Youssef, is an active member of the publishing team of the International Industrial Engineering and Operations Management Conference (IEOM). This conference is held annually for prominent professors, CEO’s and management experts from around the world. She was the first Arab Canadian speaker who was selected to be the recipient of the best graduate student research award for her paper “Impact of Entrepreneurial Education and Training Programs on the Success of Small Business Entrepreneurs” It is published in the Proceedings of the 2017 International Conference on Industrial Engineering and Operations Management, Rabat, Morocco, April 11-13 ,2017
Iman has recently presented two papers at the 2018 International Conference on Industri-al Engineering and Operations Management, Paris, France, July 26-27, 2018. First is titled “Challenges Facing Women Entrepreneurs in New Business Markets. Second is titled “Strategic Leadership and Knowledge Management “Driving Organizational Suc-cess”, Ms. Youssef also presented a paper in IEOM conference on October 23-25, 2019 in Toronto, Canada. The paper title is “Entrepreneurs: The Driving Force Behind Small Business. Iman is in the process of submitting another research paper to the IEOM con-ference to be held in Dubai, UAE in March 10-12, 2020. The title of the paper is “Con-ducting a feasibility Analysis and Crafting a Winning Entrepreneurial Business Plan”.
Ms. Youssef was cited in the book titled heroes Next Door by Subarna Gupta which was published by Next Century Publishing, Las Vegas Nevada, 2016. The book has helped thousands of people to think big. Iman has an interesting Entrepreneurship journey was one of ten inspiring stories published by the author. One of Iman’s recent recognitions, she is being nominated to the prestigious award for the Canadian Women Entrepreneur Award by the Royal Bank of Canada (RBC) in their 26th annual dinner for this award in November 21, 2018.
ID 834 Conducting a Feasibility Analysis and Developing an Effective Entrepreneurial Business Plan
Iman Youssef, California Intercontinental University, USA
Daw Alwerfalli, Professor, College of Engineering, Lawrence Technological University, Southfield, Michigan 48705, USA
Session IX: Industry 4.0
Session Chair: Dr. Jiří Tupa, University of West Bohemia, Pilsen, Czech Republic
4:30 – 6:00 pm (Thursday)
4:30 – 5:00 (Thursday)

Fazal Akbar
Assistant Researcher
Faculty of Technology Management and Entrepreneurship
Universiti Tun Hussein Onn Malaysia
Batu Pahat, Johor, Malaysia
Fazal Akbar is an assistant researcher in the Faculty of Technology Management and Entrepreneurship at Universiti Tun Hussein Onn Malaysia. He earned his Master’s in Technology Management from Universiti Tun Hussein Onn Malaysia.. He has published journal and conference papers and his research interests include Marketing Management and Entrepreneurship, Strategic Management, and Innovation. Currently, the researcher has interest in Industrial Revolution 4.0 and Entrepreneurship.
ID 714 The Industrial Revolution 4.0 and Entrepreneurial Orientation with Innovation as mediation Effect on the Performance of Malaysian Furniture Industry. A Proposed Framework
Fazal Akbar and Abdul Talib Bin, Faculty of Technology Management and Business, University Tun Hussein Onn Malaysia, 86400, Johor, Malaysia
Fazli Wadood, Faculty of Management Science, University of Buner Sowari, Khyber Pakhtunkhwa, Pakistan
5:00 – 5:30 (Thursday)

Dr. Jiří Tupa
Vice Dean for Faculty Development
Faculty of Electrical Engineering
University of West Bohemia
Pilsen, Czech Republic
J. Tupa received his MSc (2002) and PhD (2006)
in Electrical Engineering from Faculty of Electrical Engineering, University of
West Bohemia in Pilsen in Czech Republic. He is a Vice-dean of faculty and
Senior Lecturer at Department of Technologies and Measurement. Dr. Tupa is
member of executive management at Regional Innovation Centre for Electrical
Engineering of the Faculty of Electrical Engineering at the University of West
Bohemia in Pilsen. He is also PhD supervisor, reviewer of journal and
conference publications and co-organizer of conferences. His research interests
include Business Process Management, Quality Management, Risk and Performance
Management in Electrical Engineering Industry, Industrial Engineering,
Electronics Manufacturing and Diagnostics, Financial and Project Management,
Copyrights and patents law, information law and transfer of IPR. Jiri Tupa is
responsible for several international research and development projects with
industrial and University partners. The project RiMaCon – Risk Management
Software System for SMEs in the Construction Industry is one of the important
international projects. This project has received funding from the European
Union’s Seventh Framework Program for research; technological development and
demonstration (2013-2017). The RiMaCon project’s main goal is to implement a
collaborative effort to promote the sharing of knowledge and competencies in a
long-term strategic research partnership around the development, testing and
validation of a cost effective and user-friendly risk management system for
SMEs in the construction sector.
ID 722 The role of process management in the context of Industry 4.0
Jiri Tupa, Tomas Rericha, and Frantisek Steiner, Department of Technologies and Measurement, University of West Bohemia in Pilsen, Univerzitni 8, Czech Republic
5:30 – 6:00 (Thursday)
Driss SERROU
Research laboratory
Higher Institute of Transport and Logistics
Rue Capitaine Vuillanier – Route de Rabat Quartier Aïn Sebaa
Casablanca-MOROCCO
DRISS SERROU is a research professor the Institute of Transport and Logistics. He has a PhD from the National School for Applied Sciences at the university IbnTofail, Kenitra Morocco. He obtained his master degree in industrial engineering from Sciences and technologies Faculty in Fes, Morocco. He has 8 year of experience in the industrial domain. His research interests include manufacturing, simulation, optimization, reliability, maintenance and manufacturing.
ID 130 Improvement of the industry 4.0 by digital maintenance
DRISS SERROU, ISTL Casablanca, Casablanca, Morocco
Hakim NISSOUL, Mechanical and Industrial Engineering Department, Sultan Qaboos University, Muscat, Oman

Ihfasuziella Ibrahim
Researcher
Construction Research Institute of Malaysia (CREAM)
Kuala Lumpur, Malaysia
Ihfasuziella Ibrahim
is a researcher at Construction Research Institute of Malaysia (CREAM), a
research institute established under the Construction Industry Development
Board (CIDB), which she joined in February 2013 and as a part time PhD’s
student in UiTM Shah Alam. Ihfasuziella start her career after completing a
Bachelor Science in Real Estate Management with Honors from UTHM, Johor in
2009. Upon completing her studies, she has been a research assistant in
University Tun Hussein Onn Malaysia (UTHM) in 2010 under the Technology
Management & Business faculty. Due to high enthusiasm and encouragement for
continuing studies, Ihfasuziella have been offered a place at University Tun
Hussein Onn Malaysia entering Masters level on Science in Property and
Facilities Management in 2010. The title of her thesis is “Development of Space
Charging Model in Malaysian Higher Education Institutions. Currently, she
pursued his PhD in Facilities Management at MARA University of Technology
(UiTM). She is also member in Malaysian Association of Facilities Management
(MAFM). Her research interests are currently in the areas of facilities
management, real estate management, performance management and construction
worker’s amenities. She was published papers in the local and international
conference, seminars, journals, articles and chapter in books. She has
published journal and conference papers.
ID 818 Analysing and Prioritizing the Antecedents of Shopping Centre Grading Using Analytical Hierarchy Process (AHP) Modelling
Ihfasuziella Ibrahim, Abdul Talib Bon, Abdul Hadi Nawawi and Edie Ezwan Mohd Safian, Faculty of Architecture, Planning and Surveying, UiTM, 40450 Shah Alam, Malaysia and Faculty of Technology Management & Business, UTHM, 86400 Johor, Malaysia
Ihfasuziella Ibrahim, Architecture, Planning and Surveying Department, UiTM, Shah Alam, Malaysia
Awards Dinner – 7:00 pm to 10:00 pm, Thursday
Awards Keynote – Professor Charles Mbohwa, Pro-Vice Chancellor Strategic Partnerships and Industrialisation, University of Zimbabwe, Mt Pleasant, Harare, Zimbabwe
Past Programs of IEOM Industry Solutions
- 2015 IEOM Dubai Industry Solutions Speakers
- 2015 IEOM Orlando Industry Solutions Speakers
- 2016 IEOM Kuala Lumpur Industry Solutions Speakers
- 2016 IEOM Detroit Industry Solutions Speakers
- 2017 IEOM Rabat Industry Solutions Speakers
- IEOM Industry Solutions – 2017 Bristol, UK
- IEOM Industry Solutions – 2017 Bogota
- IEOM Industry Solutions – 2018 Bandung
- IEOM Industry Solutions – 2018 Paris
- IEOM Industry Solutions – 2018 Washington, DC
- IEOM Industry Solutions – 2018 Pretoria
- IEOM Industry Solutions – 2019 Bangkok
- IEOM Industry Solutions – 2019 Pilsen
- IEOM Industry 4.0 – 2019 Toronto
- IEOM Industry 4.0 – 2019 Riyadh
- IEOM Industry 4.0 – 2020 Dubai
- IEOM Industry 4.0 – 2020 Sao Paulo, Brazil
- IEOM Industry 4.0 – 2020 Rome
- IEOM Industry 4.0 – 2020 Monterrey, Mexico
- IEOM Industry 4.0 – 2020 Dhaka
- IEOM Industry 4.0 – 2021 Singapore