Kush Shah
Chief Executive Officer, Global Organizational Excellence Solutions LLC (GOES)
GM Fellow, ASQ Fellow, SSMBB, DFSS MBB, Shainin Red X Master, Design Thinking Coach, ASQ-CMQ/OE, CSSBB, CQE, CQA, CBA
Michigan, USA

Kush Shah is globally recognized for his expertise, professionalism and outstanding contributions to the field of quality. He has a proven track record for developing strategies / quality systems / methodologies and solving tough quality problems. He has demonstrated his unwavering dedication in advancement of organizational excellence by introducing strategies and quality concepts for many organizations and individuals that resulted in a significant improvement in performance and customer experience. He has trained and coached thousands of individuals at all levels of organizations across a variety of businesses globally.

Kush is the CEO of Global Organizational Excellence Solutions which is training and consulting with their clients, manufacturing and service organizations, hands-on and side-by-side to achieve their strategic and operational goals and objectives through the innovative application of Organizational Excellence principles, methods, and integrated problem-solving tools.

Kush retired from General Motors after 37 years of employment and his last position was Senior Manager, Operational Excellence with responsibilities of coaching and training top leadership to front line employees in continuous improvement methodologies globally. Completed Operational Excellence projects have an impact of over $1 Billion globally. He has held leadership positions in manufacturing, ME, R&D and quality functions. Kush has received the Chairman’s Honor Award, People Make Quality Happen Award, Quality Driver Award and GM Trade Secret Award. He has also co-authored a US Patent which has led to commercial application.

Kush has received many prestigious awards for his contribution to the field of quality and organizational excellence including the Subir Chowdhury Medal of Quality Leadership – Society of Automotive Engineers (SAE) and the Gold Award – the Engineering Society of Detroit (ESD). He has received the Distinguished Service Award from American Society of Quality (ASQ) Detroit Section along with the Koth Award and Jarvis Award from the ASQ Automotive Division for his leadership and contribution to these organizations. He also received the ASQ Testimonial Award for his outstanding leadership and distinguished service to the Society. Kush is recognized as an ASQ Fellow and GM Fellow.

He has been a speaker at many global conferences. His contribution to improve healthcare quality has been featured in the Detroit Free Press. He is a well reputed Design Thinking coach and has run Design Thinking workshops in India, Korea, Mexico, Israel, Philippines and US which has resulted in innovative solutions and patents from the participants. He is currently working with Oakland School District to teach Design Thinking to teachers and High School students.

Kush has received Bachelor of Science – Mechanical Engineering from Maharaja Sayajirao University, Vadodara, India and Master of Science – Mechanical Engineering from the University of Michigan – Ann Arbor. Kush holds many certifications including Six Sigma Master Black Belt, Design for Six Sigma Master Black Belt, Shainin Red X Master, Certified Manager of Quality / Organizational Excellence, Certified Quality Engineer, Certified Quality Auditor, Certified Biomedical Auditor.