18th IEOM Industry Solutions / Industry 4.0

Harare, Zimbabwe, December 8-10, 2020

IEOM Industry 4,0 will have a dedicated focus on:

• Internet of Things (IoT)
• Artificial Intelligence (AI)
• Big Data
• Data Analytics
• iCloud
• Cybersecurity
• Modeling, Simulation & Visualization
• Industrial Automation
• Integrated Systems
• Manufacturing Execution Systems
• Digital Factory
• PLM
• Digital Twin
• Digital Manufacturing
• Smart Mobility and
• related topics

IEOM Industry Solutions sessions will showcase the industrial case studies and their impacts of the industrial solutions using IE / OM tools and techniques (lean, six sigma, FMEA, simulation, design of experiments, optimization, TOC, PLM, CAE, statistical analysis, safety, reliability, etc.) IEOM 2020 Zimbabwe Conference will have a dedicated session for the Industry Solutions where distinguished practitioners provide their presentations including their experiences and journey to be successful. Thirty six featured speakers will be from various part of the world to address industrial challenges and opportunities for continuous improvement and sustainability. Each speaker needs to submit a title of the talk, abstract and a short bio as well as power point presentation prior to the conference. If you are interested to be an industry speaker, please contact info@ieomsociety.org for details. 

All speakers need to register for the 2020 IEOM Zimbabwe Conference. Please pay your registration fee ONLINE: https://www.xcdsystem.com/IEOM/attendee/index.cfm?ID=u5ZLnln

IEOM Industry Solutions Chairs

Distinguished Industry 40 / Industry Solutions Speakers

Tuesday (December 8, 2020)

 Session I: Industry 4.0 
Session Chair: Dr. Tafadzwa Mudondo, Principal, Harare Polytechnic, Zimbabwe
4:30 – 6:00 (Tuesday, December 8)

4:30 – 4:50 pm (Tuesday, December 8) – Zimbabwe Time

Eng. Dr. Ben Rafemoyo
Chief Executive Officer
Engineering Council of Zimbabwe

Ben Rafemoyo is the CEO of the Engineering Council of Zimbabwe. He is a  holder of a Bachelor of Engineering in Electrical & Electronics Degree from the  University of Surrey, Guildford UK,  a Higher National Diploma in Electrical Engineering, majoring in Power Systems UK, a Full Technological Certificate in Electrical Engineering [City & Guilds of London Institute], a Masters Degree in Business Administration (MBA) University of Zimbabwe, majoring in Strategic Management Techniques. Ben is a holder of Doctor of Engineering, Specialising in Electrical & Electronics (Honoris Causa) – CUB, a Post Graduate Diploma in Marketing Management (IMM) – RSA Executive and an Executive Development Program Certificate (EDP) – University of Zimbabwe.

Ben is a Fellow of the Zimbabwe Institution of Engineers, a Fellow of the Academy of Engineering And Technology For The Developing World, a Member of the Institute of Marketing Management (IMM – RSA) and a Registered Professional Engineer – Engineering Council of Zimbabwe

Training and work experience covers cadetship with Hawker Sidley and Power Construction before working for the private sector for over 5 years. At independence, joined the then Ministry of Works before moving on to join the then Harare Municipality Electricity Department in 1982 and later on transferred to ZESA at its inception through amalgamation. Worked in various capacities for the period spanning 22 years until 2003 when appointed to the position of Managing Director for ZEDC, then a subsidiary company of ZESA Holdings (Pvt) Ltd. Appointed acting Group Chief Executive Officer for ZESA Holdings (Pvt) Ltd. from June 2006 to May 2007.  Was appointed the substantive Group Chief Executive Officer for ZESA Holdings in June 2007, a position held until opting to take early retirement with effect from October 2010. Worked for over 7 years at the helm of the sole Power Utility Company, bringing the total period served in the Power Sector to over 29 years. Major areas of focus as Group CEO included the provision of strategic leadership, marshalling of resources and deployment thereof, team building and staff development, power network projects development and implementation, facilitation of regional power trading and transactions and advising Government on Power related issues.

After a short stint as freelance Energy Consultant until April 2011, was appointed the inaugural Chief Executive Officer of the then recently established Engineering Council of Zimbabwe (ECZ). A position held until to date. Main activities in the current job include regulating the Engineering Profession through registration and issuing of practicing certificates to Engineers, Technologists and Technicians, Engineering firms as well as the accreditation of Engineering programs offered by engineering faculties at colleges and tertiary institutions.

4:50 – 5:10 pm (Tuesday, December 8) – Zimbabwe Time

Mrs. Eriyeti Murena
Doctoral Researcher
Department of Industrial Engineering
Tshwane University of Technology, South Africa
Lecturer, National University of Science and Technology
Bulawayo, Zimbabwe

Product Design and Manufacture of Rail parts    

Eriyeti Murena is currently a Doctorate researcher in the Department of Industrial Engineering at the Tshwane University of Technology, South Africa. She is focusing on the Cloud-based Process Planning for Reconfigurable Machines. She works as a Lecturer in the Department of Industrial and Manufacturing Engineering at NUST in Zimbabwe. In 2010, Eriyeti obtained a BEng in Industrial and Manufacturing Engineering from the National University of Science and Technology (NUST), Zimbabwe, followed in 2014 by MEng in Manufacturing Engineering and Operations Management. Eriyeti gained a Post Graduate Diploma in Higher Education from NUST, where she still works as a Lecturer in the Department of Industrial and Manufacturing Engineering. Eriyeti has worked with CNC machines (milling/turning) as CAD/CAM technician, and has gained experience in computer aided design (CAD), Computer Aided Manufacturing (CAM) and Engineering Drawing. She is a member of the Zimbabwe Institute of Engineer, Women in Energy in Zimbabwe and SAIIE.

5:10 – 5:30 pm (Tuesday, December 8) – Zimbabwe Time

Mr. Bathusi Makopo
Business Process Analyst
First National Bank of Botswana
First Place,(CBD)
Gaborone, Botswana

Bathusi Makopo received his bachelor’s degree in Industrial Engineering from the University of Botswana, (Botswana). Currently, he is working as a Business Process Analyst at First National Bank of Botswana. He has worked with Botswana National Productivity Centre (BNPC) as an Entry Consultant helping to cultivate continuous improvement / productivity culture through SMMEs across the country-Botswana. His experiences spans assisting companies in manufacturing, textile and service providing entities. He is a member of Industrial Engineering and Operations Management (IEOM), Society of Botswana, Botswana Institute of Engineers (BIE) and registered with Engineers Registration Board (ERB).

5:30 – 5:45 pm (Tuesday, December 8) – Zimbabwe Time

Tassius Chigariro
Managing Director
Old Mutual Zimbabwe
Harare, Zimbabwe

Presentation Title: Built to Adapt or Built to Last

Tassius Chigariro is the Managing Director of Old Mutual Life Company Zimbabwe. Tassius is a qualified Actuary as well as a CFA Charter holder with wealth of Financial Services experience. His experience in Insurance and Investments focused on designing solutions for clients. Tassius has exposure to various economies having worked for several years in each of England, Scotland, South Africa and Zimbabwe.

5:45 – 6:00  pm(Tuesday, December 8) – Zimbabwe Time

Dr. Tafadzwa Mudondo, Ph.D.  FZwIE. PrEng
Principal
Harare Polytechnic
Zimbabwe

Presentation Title: Towards a new philosophy for Repositioning, and Repurposing Technical and Vocational Education and Training for Industrial Engineering and Operation Management Systems and Development in Africa: A case of Zimbabwe

Dr. (Ph.D). FZwIE. PrEng. Tafadzwa Mudondo is currently the Principal of Harare Polytechnic in Zimbabwe. Harare Polytechnic has a staff compliment of about 700 members and a students’ population of about 10000. He is a holder of, Ph.D in Business Administration, specializing in Knowledge Management Systems, Executive Masters in Business Administration Degree, Bachelor of Technical Education Honours in Electrical and Electronics Engineering all from National University of Science and Technology Zimbabwe. Higher National Diploma in Computer Engineering from Xi’an Telecommunication Institute (China), Full Technological Certificate in Telecommunications Engineering, City and Guilds (UK), Class 1 Journeyperson in Aircraft Radio and Telecommunications Engineering done with the Air force of Zimbabwe. Tafadzwa Mudondo is a registered professional Principal Telecommunications and Avionics Engineer, Fellow of Zimbabwe Institution of Engineers. Tafadzwa Mudondo has 10 years working experience in the aircraft industry and 22 years’ experience in training and managing engineering students. An author in Building Resilient and Sustainable Competitive Practices in Organisations and has many publications of Knowledge Management Systems. Tafadzwa Mudondo has a passion for Knowledge Management Systems and Learning Organisation.  Member of Society for Research into Higher Education (UK), Member and Executive Board member of  Zimbabwe Institution of Engineers and Executive Board member of  Commonwealth Association of Polytechnics and Technical Universities in Africa (CAPA/ATUPA), member Higher Examination Council Pre-Ratification Committee-Zimbabwe and current Chair of Polytechnics and Industrial Training Colleges Association in Zimbabwe.

Wednesday (December 9, 2020)

Session II: Industry Solutions II 
Session Chair: Dr. Nourredine Boubekri, University of North Texas, Denton, Texas, USA
4:30 – 6:00 (Wednesday, December 9)

4:30 – 4:50 pm (Wednesday, December 9) – Zimbabwe Time / 10 am USA EST

Foad Hosseinkhanli
Director of Quality Assurance, Performance and Business Improvement
Amor Health Services, Inc.
Brownsville, Texas, USA

Certified Mater Black Belt, Certified Scrum Master, Certified Quality Assurance Engineer

Presentation Title: Capturing voice-of-the customer/client – A systematic approach to greater customer / client-centricity applying lean six sigma methodology

Mr. Hosseinkhanli is Director of Quality Assurance, Performance and Business Improvement Amor Health Services, Inc. in Brownsville Texas USA. He was General Manager of Almana Trading in Doha Qatar Middle East and responsible for all aspects in creation and implementing of successful growth of new market development and turn- key operation for various products. Mr. Hosseinkhanli was involved with financial negotiation with national and international banking, corporation, private sources and trading organization. Volvo International Development Corporation, Gothenburg Sweden, Marketing Director For The Middle Eastern Countries, UAE, Saudi Arabia, Bahrain, Turkey and Iran. Negotiated and established exclusive franchise agreement and turn- key operation. Did market analysis and feasibility studies for Volvo International in the Middle Eastern countries and increase annual sales in excess of 55%. Chief Industrial Engineer, United Carr, manufacturer of plastic knobs for Automotive Industries, Knoxville Tennessee USA. His education background is: Master of Business Administration from IMMEDE Management Institute in Lausanne Switzerland majoring in financing. Bachelor of Science in Industrial and System Engineering from University of Rhode Island in Kingston Rhode Island USA. Certified Business Analyst from International profit Association in Buffalo Grove IL USA. Certified Six Sigma Green and Black Belt from Institute of Industrial Engineers. Extra Curriculum Activity: Senior Member of Institute of Industrial Engineers, Senior Member of ASQ and Senior Member of Swedish Method and Time Measurement Language: Fluent in English, Swedish, German, Turkish, Farsi and some Spanish.

4:50 – 5:10 pm (Wednesday, December 9) – Zimbabwe Time

Eng. ISRAEL RWODZI Pr.(Eng.)

BSc Eng. (Hons) Civil, (FZweIE) UZ, MBA (ESAMI), Dip Pr.Mgnt.(BCE, London), Dip. Comp. Aided Design (BCE, London);

Chairman, Engineering Council of Zimbabwe (ECZ)
Immediate Past President, Zimbabwe Institution of Engineers (ZIE)

Approved Civil Engineeer for Large Dams
Immediate Past Chairman of Zimbabwe Commission of Large Dams (ZIMCOLD) & Large Dams Division (ZLD)
Secretary of Zimbabwe Dam Safety Advisory Panel
Independent Civil and Water Consultant

Graduated from the University of Zimbabwe, BSc Engineering Honours Degree in Civil Engineering in 1990 after being on Cadetship from 1987 in the Department of Water Development (DWD) which was under the then Ministry Energy and Water Development. Progressed through the water sector as a Graduate Engineer, then through the preceding stages of being a Designs Engineer, Chief Designs Engineer, Principal Designs Engineer. In 2000 was appointed Chief Designs Engineer, Zimbabwe National Water Authority (ZINWA), a water development and management parastatal. Later was the Catchment Manager, Director of various divisions viz. Water Supplies, Maintenance & Engineering Services, Operations, Special Projects, Operations & Special Projects and Water Supplies Operations in that order up to 2016. Then assumed the position of Managing Consultant of Isrom Consulting Engineers (Pvt) Ltd. specializing in Water & Water Related infrastructure development. Zambezi River Authority (ZRA) Independent Non-Executive Director and Council Member of Chinhoyi University of Technology (CUT). Has actively participated in Dam Development in Zimbabwe as a Design Engineer, Project Engineer and Engineer. Involved in more than 30 large dams in Zimbabwe including Tokwe Mukorsi, the proposed Batoka Hydropower project and various water supply and irrigation projects..

5:10 – 5:30 pm (Wednesday, December 9) – Zimbabwe Time

Dr. Philimon Chitagu   
Human Resources and Administration Director at Schweppes Zimbabwe Ltd
MGSCC Trained Executive and Team Coach
President, Institute Of People Management of Zimbabwe IPMZ
Zimbabwe

Presentation Title: Re-Imagining Human Capital for Effective Industrialiation in Disruptive Age

Dr. Philimon Chitagu is a Human Resources and Administration Director at Schweppes Zimbabwe Ltd. He is a MGSCC Trained Executive and Team Coach.

Dr. Chitagu is serving as a President of Institute of People Management of Zimbabwe IPMZ. He is a Gallup Certified Coach and Global Coach. Dr. Chitagu has published 46 articles related on HR.

He is a speaker for national and international events. Dr. Chitagu is a Global HR Mind and Thinker (World HRD Congress). He is a PhD Finalist (Submitted)-Doctoral Thesis topic “Transformative Leadership through Bonding Culture”-Da Vinci Institute of Technology, South Africa.

He is a holder of Doctor of Business Administration (DBA). Dr. Chitagu has 26 years HR experiences.

Dr Chitagu sits on the following boards-Zimbabwe Prison and Correctional Services; Suryadatta Group of Universities (India); World HRD Congress, Tripartite Labour Law Advisory Council (Ministry of Labour), Labour Committee-Employers Confederation of Zimbabwe (EMCOZ) and Africa HR Board of Directors.

5:30 – 5:45 pm (Wednesday, December 9) – Zimbabwe Time

Douglas Mboweni, Ph.D.
Group Chief Executive Officer
Econet Wireless Zimbabwe Limited
Harare, Zimbabwe

Douglas Mboweni is the CEO of Econet Wireless Zimbabwe Limited, the country’s leading provider of telecoms services and has over 20 years of senior management experience in the Information Technology and Telecommunications industry. Under his stewardship, Econet Wireless Zimbabwe used innovation in the face of difficult economic conditions to grow its subscriber base from 200,000 in 2002 to over eleven million today, a commanding market share of above 65%. Dr Mboweni was instrumental in the promotion of local mobile financial services through EcoCash, up to the unbundling and listing of its parent company, Cassava Smartech on the Zimbabwe Stock Exchange as well as the set up of Mascom (Botswana) and Econet Wireless Nigeria. Dr. Mboweni graduated with a Doctor of Philosophy (PhD) Degree in Business Leadership from the Zimbabwe Open University (ZOU) in 2019. In his doctorate thesis, he proposed the Leadership-Driven Resilience Model (LDRM), which theoretically proffered possibilities for business leaders to develop sustainable coping strategies in response to extreme business operating environments. Dr. Mboweni is also a visiting Professor of Practice at the University of Johannesburg since 2018 and is a holder of a Masters in Business Leadership (UNISA), and a BSc Mathematics and Computer Science degree from the University of Zimbabwe (UZ).  In recognition of his leadership and his success, Dr. Mboweni has won several national and international accolades. He continues to show leadership through a number of youth mentorship programmes in the community and is an opinion leader on telecommunications and technology in Zimbabwe and abroad. Dr. Mboweni is married to Sarudzayi and they are blessed with 3 children.

5:45 – 6:00 pm (Wednesday, December 9) – Zimbabwe Time

Nourredine Boubekri Ph.D.
Professor
Department of Mechanical Engineering
College of Engineering
University of North Texas
Denton, Texas, USA

Presentation Title: Industry 4.0 Technology and Research Trends

Dr. Nourredine Boubekri is currently a Professor in the Department of Mechanical Engineering at The University of North Texas. He received his Ph.D. in Industrial and Management Systems Engineering. He received both his Master and Bachelor of Science degrees in Manufacturing Engineering. His career started at the University of Miami. There he founded the University of Miami Industrial Assessment Center in the year 2000, which is currently still funded by DOE. His experience includes his roles as Department chair /Director of Research and Innovation /Director of UNT Reaccreditation. He directed more than thirty-five Master and Ph.D. Students and published more than 100 technical articles and journal papers in the areas of Green Manufacturing, New Product/Process Development Management, Project Management and Quality Management. His research funding exceeds five million dollars in grants and contracts. He is a frequent invited/keynote speaker at international conferences and symposiums and a sought after consultant to industry.

Thursday (December 10, 2020)

Session III: Industry Solutions
Session Chair: Dr. Ephraim Havazvidi, Group Research Manager, Seedco, Zimbabwe
12:00 – 1:30 (Thursday, December 10)

12:00 – 12:20 pm (Thursday, December 10) – Zimbabwe Time

Francis Masawi
Independent Energy Expert
Managing Director, Energy and Information Logistics Group Limited (EiL)
Harare, Zimbabwe

ID 592 – Information Access, Energy Demand, Supply, Access, Conversion and Trading

Francis Masawi is a Knowledge Management and Guidance Services provider in information access for energy demand, supply, access, conversion and trading which are can be Project / Program Management (PM) activities, developmental interventions or business operations whose short-term outputs are energy reliability, security and affordability. The outputs of the PM activities are inputs into a Results Based Management (RBM) system whose medium-term outcomes are sustainable social and economic development and growth and long-term impacts are improvement in Quality of Life. Francis acquired knowledge and experience in electrical power systems in eastern and southern African countries over a period of four decades. He has concluded that the Old Way of thinking, which focuses on self-interests, is the root cause of the extreme poverty and hunger, poor health and education and learning, environmental degradation, economic stagnation and low levels of energy access on the African continent. He is now working on a New Way of thinking that promotes critical thinking, nurtures leadership and embraces the flow of energy and information, the most critical ingredients for social and economic development and growth, from points of origin to the points of utilisation to meet the requirements of users, also known as Energy and Information Logistics (EiL). The New Way thinking and analysis of the energy performance of electrical power systems is based on an energy losses reduction methodology approved by the United Nations Framework Convention on Climate Change (UNFCCC). Francis Masawi is a holder of an Honours Degree in Electrical Engineering from the University of Zimbabwe with particular focus in Electronics and Power Systems. He holds MBA certificates from Heriot Watt University in Economics and Organisational Behaviour.

12:20 – 12:40  pm(Thursday, December 10) – Zimbabwe Time

Ephrame Kudzaishe Havazvidi, Ph.D.
Group Research Manager
Seedco
Zimbabwe

Presentation Title: Genetic Purity Solutions and Associated Algorithms for Conforming Seed Lots (or Any Industrial Blend) to Stipulated Certification Standards of Quality

Senior Group Research Consultant in retirement . Former Group Head pf Research and Development of SeedCo Group , a leading Pan African Seed Organisation in Sub Saharan Africa , during the decade 2005-2015. Dr Ephrame Havazvidi is a Legendary Wheat Breeder and Seed Production Technology Research Pioneer and Specialist in Seed Co Group. He is a Plant Breeding Strategist under climate change induced stress scenarios. Dr Ephrame Havazvidi is a member of the Wheat –Independent Steering Committee of CGIAR CIMMYT with Head Quarters in Mexico. He represents Sub Saharan Africa in this position .

Dr Ephrame Havazvidi showed astute leadership in directing the Research and Development Function of Seed Co Group by recruiting , mentoring and training a coherent Team of  Crop Breeders who operated at top level of competence across Sub Saharan Africa. Dr Ephrame Havazvidi and his Plant Breeding Team crafted and implemented highly effective crop  breeding and variety testing strategies towards release of top performing maize, wheat and soyabean varieties which are widely adapted across Africa including some overseas productions niches  such as India, Pakistan and Brazil. These crop varieties are GMO free, climate change resilient and carry big jumps in genetic grains in Farmers’ fields , much to the benefit of end users in the climate change stress sensitive Sub Saharan African Region .

Dr Ephrame Kudzaishe Havazvidi was awarded “The Wheat Legend “ Title by the Zimbabwe Wheat Board (ZWB) in 2018 and previously also received the “Alan Pilditch Shield” in 2001 for outstanding contribution to the Wheat Value Chains In Southern African Regional countries ; Zimbabwe, Zambia, Malawi and Mozambique . These varieties have shown promise in Madagascar as well. He released (30) thirty top performing wheat varieties , most of which possess pre-harvest sprouting tolerance with some carrying very strong gluten protein fractions useful in gristing utilities, thereby relieving  costly importation of overseas hard red wheat grain for this purpose.

Dr Ephrame Havazvidi is Pioneer in the Research field specifically concerned with improvement of physical and genetic purity plus quality of seed produced by Seed Producers of hybrid maize seed, in particular: In his Seed Production Technology Research , he ascertained pertinent factors which influence effectiveness of Time Isolation and Distance Isolation in the prevention of genetic contamination in hybrid maize seed as caused by neighbouring  foreign pollen sources.  Dr Havazvidi also established optimum female: male planting ratios and planting patterns in combination with optimum plant densities in the parents. Dr Havazvidi derived recommendations of tolerances of rogue plants and undetasseled female plants in hybrid maize seed production fields in the same research programme . He has recently developed maize inbreds which confer extreme heat and drought stress tolerance coupled with Nitrogen Use Efficiency (NUE), while combining well for wide adaptation and high grain yield expression.

12:40 – 1:00 pm (Thursday, December 10) – Zimbabwe Time

1:00 – 1:20 pm (Thursday, December 10) – Zimbabwe Time

Nqobile Munzara
Executive Assistant to Group CEO
Financial Securities Exchange
Harare, Zimbabwe

Nqobile is a Legal Practitioner, Conveyancer and Notary Public who is registered with the High Court of Zimbabwe. She holds a Law Degree from the University of Cape Town, and an MBA from the University of Gloucestershire. She is the Executive Assistant to the Group CEO of Escrow Group, a FinTech Company that has operations in the capital markets in Zimbabwe, Zambia and Kenya through Corpserve Registrars, Financial Securities Exchange (FINSEC) and Escrow Systems.

Nqobile began her career in 2007 as a legal practitioner in private practice in Bulawayo, and has worked in Government, Media and the financial services sector in Managerial and Executive roles. She held various positions in the Legal Committee of the Bankers Association of Zimbabwe and as a result she has contributed to legal reforms impacting the Zimbabwean financial services sector, thereby establishing herself as an authoritative Corporate Lawyer.

Nqobile is the Chairman of the Association of Corporate Counsel and Governance Officers, a member of the Women in Law Connect Executive Committee and Secretary of the Business Fighting COVID-19 Trust.

She is also an HIV/AIDS Activist with a focus on Life Skills development, Behaviour Change training and Mentorship for young people from the age of 13. She does her work through Culture Shock Trust, an NGO she founded in 2008. She is the author of a high school textbook and a Teachers’ Guide, approved by the Zimbabwean Ministry of Education for the Guidance and Counselling subject, titled “What’s MY Risk?” A Life Skills Guide for teenagers on sex, sexuality, HIV/AIDS, suicide, drugs and other social challenges.

Nqobile is married and has 2 beautiful children.

Past IEOM Industry Solutions / Industry 4.0

1. 2015 Orlando Industry Solutions Speakers
2. 2015 Dubai Industry Solutions Speakers
3. 2016 Kuala Lumpur Industry Solutions  Speakers
4. 2016 Detroit Industry Solutions Speakers
5. 2017 Bogota, Colombia – Industry Solutions Speakers
6. 2017 Bristol, UK – Industry Solutions Speakers
7. 2017 Rabat – Industry Solutions Speakers
8. 2018 Pretoria – Industry Solutions Speakers
9. 2018 Washington DC – Industry Solutions Speakers
10. 2018 Paris – Industry Solutions Speakers
11. 2018 Bandung – Industry Solutions Speakers
12. 2019 Riyadh – Industry Solutions Speakers
13. 2019 Toronto – Industry Solutions Speakers
14. 2019 Pilsen – Industry Solutions Speakers
15. 2019 Bangkok – Industry Solutions Speakers
16. 2020 Dubai – Industry Solutions Speakers
17. 2020 Detroit – Industry Solutions Speakers

If you have any question about IEOM Conference and/or IEOM Society, please contact: info@ieomsociety.org.