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Service Systems and Service ManagementNOTE: The author in bold is the presenter.
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A comparative study of investor-financial advisor perspectives on wealth management services: An AHP approach
Jui-Chu Chen, National Kaohsiung First University of Science and Technology (Taiwan); Hsiu-I Ting, National Kaohsiung First University of Science and Technology (Taiwan); Vincent Yu, National Taiwan University of Science and Technology (Taiwan) |
COMPARISON OF SERVICE QUALITY OF TWO COMMERCIAL BANKS IN UPPER EAST REGION OF GHANA
Elkanah Oyetunji, Lagos State University (Nigeria); B.B. Baguri, (Ghana); A.E. Otis, (Ghana) |
On the airport check-in counter allocation problem – a stochastic dynamic programing approach supported by empirical data
Mahmut Parlar, McMaster University (Canada); Brian Rodrigues, Singapore Management University (Singapore); Sharafali Moosa, Singapore Management University (Singapore) |
ON SUSTAINABILITY OF IT SERVICE BUSINESS IN INDIA: A FINANCIAL OPERATION PERSPECTIVE
Jagadish Kundu, Cognizant (India) |
Perspectives from Technology Acceptance Model on consumers’ Adoption of IPTV Service:An Empirical Research in Taiwan
Chia-Wen Chen, (Taiwan) |
On Servitization and Maintenance of Diamond Press Machines
Joe Amadi-Echendu, University of Pretoria (South Africa) |
Living to 100 – Comparison Analysis between Customer and Economic View of Attributes for Wellness and Quality of Life
Hye-Kyung Pang, Hallym University (South Korea) |
Psychological Service Quality Analysis: a Cross-Cultural Approach
Hye-Kyung Pang, Hallym University (South Korea) |
Bull Whip and Reverse Bullwhip Effect in After Sales Service Supply Chains
Shukla, Manish, (Malaysia) |
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