Keynote Speakers – IEOM 2021 Singapore
Welcome Address: Tuesday, March 9, 2021, 9:30 – 9:40 am
Opening Keynote I: Tuesday, March 9, 2021, 9:40 – 10:20 am
Hamid R. Parsaei, Ph.D., P.E.
Fellow, IISE, ASEE, SME, IEOM
Department of Industrial and Systems Engineering
Texas A&M University
College Station, Texas, USA
Dr. Hamid R. Parsaei is an internationally recognized leader in the field of manufacturing automation, leadership, engineering education, additive manufacturing, economic and financial decision making, and project management with more than three decades of experience in academia. He is awarded as a fellow IISE, ASEE, SME and IEOM.
Dr. Parsaei’s leadership experience and accomplishments include serving as Professor and Associate Dean for Academic Affairs at Texas A&M University at Qatar (TAMUQ.) He also served as the Director of Outreach and Accreditation and the Interim Chair of the Mechanical Engineering at TAMUQ while holding the rank of Professor in the Department of Industrial and Systems Engineering at Texas A&M University in College Station, Texas. Prior to joining Texas A&M University, Dr. Parsaei served as Professor and Chair of the Department of Industrial Engineering at University of Houston for 10 years and Director of Graduate Studies and Graduate Advisor for five years. He also served as Director of the Texas Manufacturing Assistance Center’s Gulf Coast Region from March 2001 to September 2005.
Dr. Parsaei is highly regarded worldwide for his scholarship. He served as Area Editor, Methodology, and as an editorial board of The Engineering Economist from June 1990 until January 1995, and he was editor in chief of three international refereed archival journals. He currently serves as a member of the editorial boards and associate editor to over fifteen peer-refereed journals. He has been guest editor for several special issues of peer-reviewed archival journals, and has served as series editor to nine book series published by Wiley and Sons, CRC Press, Taylor and Francis, and several other publishing houses. His newest journal, Engineering Education Letters is a clear testament to Dr. Parsaei’s dedication to engineering education.
Dr. Parsaei has been principal and co-principal investigator on projects funded by NSF, Qatar Foundation, the US Department of Homeland Security, Texas Department of Transportation, Houston Transtar, the National Institute of Standards and Technology and the National Institute of Safety and Health, among others, with total funding in excess of $24 million. He has authored or co-authored 26 archival books and over 280 refereed publications that appear in archival journals and conference proceedings.
He has received several prestigious recognitions from IISE including, the Wellington Award (1993) from the Engineering Economy Division of the Institute for his original contributions to the field of engineering economics, Award of Merit in recognition of his service to the Engineering Economy Division during 1991–1992, the 2006 UPS Excellence Award for innovative development of programs directed to the development of women, minorities and people with disabilities within the field of industrial engineering. He garnered the 2016 George L. Smith Award and in 2018, he was honored with the Fred C. Crane Award for meritorious service to the IISE.
Dr. Parsaei received his M.S. and Ph.D. degrees in industrial engineering from Western Michigan University and the University of Texas at Arlington, respectively. He is a registered professional engineer in the State of Texas and an ABET Engineering Accreditation Commissioner and Program Evaluator.
Opening Keynote II: Tuesday, March 9, 2021, 10:20 – 11:00 am
Dr. Chung Piaw TEO
Provost’s Chair Professor
Executive Director, Institute of Operations Research and Analytics (IORA)
NUS Business School
National University of Singapore
Chung Piaw TEO is Provost’s Chair Professor and Executive Director of the Institute of Operations Research and Analytics (IORA) in the National University of Singapore. Prior to the current appointments, he was a Head of Department, Acting Deputy Dean, Vice-Dean of the Research & Ph.D. Program as well as Chair of the Ph.D. Committee in the NUS Business School. He was a fellow in the Singapore-MIT Alliance Program, an Eschbach Scholar in Northwestern University (US), Professor in Sungkyunkwan Graduate School of Business (Korea), and a Distinguished Visiting Professor in YuanZe University (Taiwan).
He is currently spearheading an effort to develop the IORA, as part of the University’s strategic initiatives in the Smart Nation Research Program, as well as a department editor for MS (Optimization), and a former area editor for OR (Operations and Supply Chains). He studied issues in service and manufacturing operations, supply chain management, discrete optimization, and machine learning. He has also served on several international committees such as the Chair of the Nicholson Paper Competition (INFORMS, US), member of the LANCHESTER and IMPACT Prize Committee (INFORMS, US), Fudan Prize Committee on Outstanding Contribution to Management (China).
He has received Ph.D. in Operations Research from Massachusetts Institute of Technology, USA, 1996 and Bachelor of Science (Hon) in Mathematics from National University of Singapore, Singapore, 1990.
11:00 – 11:30 Networking Break
Tuesday Keynote III: Tuesday, March 9, 2021, 11:30 am – 12:10 pm
Vice President & Managing Director – South East Asia
Siemens Digital Industries Software
Tuesday Keynote IV: Tuesday, March 9, 2021, 12:10 – 12:20 pm
Benny Tjahjono, PhD MSc BEng
Professor of Supply Chain Management
Sustainable Production & Consumption Research Cluster
Centre for Business in Society
Coventry University, UK
Benny Tjahjono is Professor of Sustainability and Supply Chain Management and the co-leader of the Sustainable Production and Consumption cluster at the Centre for Business in Society (CBiS). His research track record has been demonstrated by winning a number of research grants from the Engineering & Physical Research Council (EPSRC), Economic and Social Research Council (ESRC), Academy of Medical Sciences (ACMEDSCI), InnovateUK, European Union, overseas funding agencies and directly from the UK industry sectors. He was one of the Principal Investigators and a member of a consortium consisting of seven universities in Europe recently being awarded the Horizon2020 MSCA Innovative Training Network worth €3,995,643 in total, aiming to formulate the service-oriented business for the European Circular Economy.
Prof Tjahjono has a vested interest in sustainability and environmental conservation. Over the last five years he has focused his overarching research area on Sustainable Operations and Supply Chain Management, in particular, the exploration of Circular Economy principles in manufacturing processes. He is an engineer by education and has a strong background in contemporary simulation and modelling techniques, including discrete-event simulation, agent-based simulation and system dynamics. He has applied these techniques, amongst others such as Life-Cycle Assessment/Analysis (LCA), in addressing sustainability issues in modern factories, by proposing an environmentally-conscious manufacturing systems design method, as an innovative way to achieve the triple bottom line objectives, ‘doing good for people, planet and profit’.
He has published over 90 papers in refereed academic journals, conference proceedings, books, practitioners’ journals and newspapers. He has completed the supervision of 12 PhD and over 100 MSc students, and currently leads a team of four doctoral researchers in many emerging areas related to supply chain and operations management. As part of his duty, he is also actively involved in nurturing early career researchers.
Tuesday Lunch, March 9, 2021, 1:00 – 2:30 pm
IEOM Student Chapter Presentations and Sponsors / Exhibitor Presentations
Wednesday, March 10, 2021
Wednesday Morning Keynote I, March 10, 2021, 9:40 – 10:20 am
Dr. Victoria Jordan, PhD, MS, MBA
Vice President – Quality
Atlanta, Georgia, USA
Dr. Victoria Jordan, PhD, MS, MBA, is Vice President – Quality at Emory Healthcare where she leads the development, coordination, and implementation of quality improvement efforts across Emory Healthcare. This includes strategic oversight of quality initiatives across Emory’s eleven hospitals and over 300 primary care and specialty clinics. The Office of Quality includes patient safety and infection prevention, process improvement, regulatory compliance, quality education, and clinical quality analytics. Dr. Jordan also serves as the Director of Performance Improvement and Analytics for the Kennedy Initiative for Transforming Care where she leads the effort to define and operationalize the vision of expanding EHC performance improvement, quality education, and analytics capabilities using Lean and other approaches to achieve high reliability.
In her previous role as Executive Director of Strategic Management and Systems Engineering at M.D. Anderson Cancer Center (2008-2017), she led Quality/Systems Engineering, Strategic Planning and Management, and Clinical Informatics within the Office of Performance Improvement. In addition, Dr. Jordan served as the University of Texas Chancellor’s Health Fellow for Systems Engineering, coordinating and promoting the use of Systems Engineering in health care institutions in collaboration with the Engineering and Business Schools within the University of Texas System. She is the co-author of a McGraw-Hill textbook, Design of Experiments in Quality Engineering, author of several peer reviewed articles, and has served in several academic faculty positions in Industrial Engineering, Business, and Statistics.
Dr. Jordan received her Ph.D. (2006) from Auburn University in Industrial and Systems Engineering with an emphasis in applied statistics and received the Auburn University Distinguished Alumna of the Year Award for Industrial and Systems Engineering in 2017. She holds an M.B.A. from the Ohio State University, an M.S. (1987) in Industrial and Systems Engineering from Auburn University, and a B.S. from the University of Kentucky in Statistics, with minors in Computer Science and Mathematics. Dr. Jordan serves on the Engineering Council for Auburn University and the Industry Advisory Boards for departments of Industrial and Systems Engineering at the University of Houston and the University of Central Florida. Dr. Jordan is a senior member of the American Society for Quality, a member of the American Statistical Association and the Society of Healthcare Systems, a Fellow of the Institute of Industrial and Systems Engineers (2010-2021 President), and the Healthcare representative to the international Council of Industrial and System Engineers. She is a Six Sigma Master Black Belt, Certified in Medical Quality, and has over 30 years of experience providing management and statistical consulting in manufacturing, service, and heath care organizations.
Wednesday Morning Keynote II, March 10, 2021, 10:20 – 11:00 am
11:00 – 10:30 am – Networking Break
Wednesday Keynote III, March 10, 2021, 11:30 am – 12:10 pm
Dr. Ir. Wahyudi Sutopo, ST., M.Si, IPM
Professor, Department of Industrial Engineering
Vice Dean for General and Financial Affairs, Faculty of Engineering, 2019-2023
Past Head of Department of Industrial Engineering
Coordinator of Industrial Engineering and Techno-Economy (RITE) Research Group (FY 2016-now)
Universitas Sebelas Maret (UNS)
His educational background is the profession of engineer (Ir) from the Professional Engineer Program – Universitas Sebelas Maret (UNS) in 2018; Doctor (Dr) in Industrial Engineering & Management from Institut Teknologi Bandung in 2011; Master of Management (M.Sc.) from Universitas Indonesia in 2004, and Bachelor of Industrial Engineering (S.T.) from Institut Teknologi Bandung in 1999. He has professional qualifications as an associate professional engineer (P.Eng) since 2016. Since 2019, he was given the mandate as deputy dean of the general and financial affair of the Faculty of Engineering UNS. At UNS, he was the head of the industrial engineering undergraduate study program (2015-2019); as an asset auditor of the internal supervisory unit (2014-2019); and the head of UNS technology innovation center (2014-2016). He is also as General Chair of the Indonesian industrial engineering higher education institution cooperation agency (BKSTI) for the 2017-2020; Assessor of BAN-PT (Noreg. 2017-01215); researcher for MIT-Indonesia Research Alliance (MIRA) research collaboration; and researcher for National Center for Sustainable Transportation Technology (NC-STT). He had experience working in the electronics industry as an engineer at PT. Panasonic Manufacturing Indonesia (formerly PT. Panasonic Gobel) from 2000-2003. Areas of research interest are in the fields of logistics & supply chain management, engineering economy & cost analysis, and technology commercialization. He has received more than 30 research grants. He has written 3 textbooks and 7 chapter books and made 4 copy works. Scopus author id: 42062336300, publication – 130 documents; with 8 h-index. SINTA author id: 1778; score: 1746.5 (3 years score); 233-rank in national; 9-rank in affiliation (UNS).
Wednesday Keynote IV, March 10, 2021, 12:10 – 12:50 pm
Wednesday Lunch, March 10, 2021, 1:30 – 2:30 pm
IEOM Student Chapter Presentations and Sponsors / Exhibitor Presentations
Thursday, March 11, 2021
Thursday Morning Keynote I, March 11, 2021, 9:40 – 10:20 am
Dr. Hoong Chuin LAU
Professor of Information Systems and
Director of the Fujitsu-SMU Urban Computing and Engineering Corporate Lab
Singapore Management University (SMU)
Hoong Chuin LAU is Professor of Information Systems and Director of the Fujitsu-SMU Urban Computing and Engineering Corporate Lab at the Singapore Management University (SMU). He is also a specially appointed professor (Information and AI) at the School of Computing in the Tokyo Institute of Technology. Prior to joining SMU, he was a research scientist at the Institute of Inforcomm Research in Singapore (1997-1999), and assistant professor at the School of Computing, National University of Singapore (2000-2005).
The common thread running through his research is a focus on going beyond publications to build usable novel tools and prototypes, a number of which have been testbedded and deployed in industry. Working at the interface of Operations Research and Artificial Intelligence, he is interested in combining data analytics and optimization for decision-making in business. More specifically, he works on optimization models, agent-based models, and metaheuristics for data-driven resource planning, scheduling and coordination problems in logistics, transportation, and travel planning. Recently, his focus is on such planning and operations problems in urban contexts. He was awarded the Lee Kwan Yew Fellowship for research excellence in 2008. He currently serves on the editorial board of the Journal of Scheduling, and the Web Intelligence Journal, and previously served as Associate Editor for the IEEE Transactions on Automation Science and Engineering.
He has been involved in consulting projects in logistics and transportation, for companies such as DHL, Fedex, Bax Global, PSA, EADS, ST Engineering, and various government agencies. He is a chartered member of the Chartered Institute of Logistics and Transportation, and currently serves on the CILT Singapore board of directors. For his work with the Singapore Ministry of Defense, he won the National Innovation and Quality Convention Star Award in 2006, and was nominated for the prestigious Defense Technology Prize (individual category) in 2007.
Throughout his 20 years of full-time university lecturing experience, he taught a number of undergraduate and graduate courses, including AI Planning and Decision Making, Design and Analysis of Algorithms, Combinatorial Graph Algorithms, Computer as an Analysis Tool, Computational Thinking, Algorithms and Optimization, Advanced Topics in Intelligent Systems, and Enterprise Analytics for Decision Support.He is co-author of the textbook “Business Analytics for Decision Making” published by CRC Press in 2016.
Twice a recipient of Singapore government scholarship from the Infocomm Development Authority (IDA), Hoong Chuin obtained his Doctorate of Engineering degree in Computer Science from the Tokyo Institute of Technology (Japan) in 1996, and BSc and MSc degrees in Computer Science from the University of Minnesota (Minneapolis, USA) in 1987 and 1988.
Thursday Morning Keynote II, March 11, 2021, 10:20 – 11:00 am
Dr. Murphy Choy
Director of Operations and Technology
Certified Advanced Programmer for SAS V9
Certified Basic Programmer for SAS V9
DataShaping Certified SAS Professional
Murphy has over a decade of experience in the area of data analytics and machine learning. His expertise lies in the use of data to drive business results and developing solutions and products driven by data.
Murphy has held a variety of positions in both industry and academia. He has held senior management positions in data science, technology and operations. His works in the area of data refinery and analytics has also won an award for best industry solution. He was also a former instructor in the university and has won a teaching award for his work. He has extensive consulting experience with banks, financial institutions, logistics companies, airport, sea ports and governments.
Murphy holds a Doctorate of Professional Studies in Business Analytics from Middlesex University London, Masters of Finance from University College Dublin and Bachelor of Statistics from National University of Singapore. He also holds a diploma of Economics from University of London and Post Graduate Certificate in Business Research from Heriot-Watt University.
11:00 – 10:30 am – Networking Break
Thursday Keynote III, March 11, 2021, 11:30 am – 12:10 pm
Dr. Noordin Mohd. Yusof
Department of Materials, Manufacturing and Industrial Engineering
Faculty of Mechanical Engineering
Universiti Teknologi Malaysia (UTM)
Former Dean of Faculty of Mechanical Engineering at UTM
Dr. Noordin Mohd. Yusof is a Professor at the Department of Materials, Manufacturing and Industrial Engineering, Faculty of Mechanical Engineering, Universiti Teknologi Malaysia (UTM), Skudai, Johor. He earned his B. Mech. Eng. (Hons) and Ph. D. in Mechanical Engineering from UTM and M. Sc. (Advanced Manufacturing Technology) from Cranfield Institute of Technology, U.K. Prior to joining the university in 1987; he worked in Harris Semiconductor Malaysia and Matshushita Industrial Corporation in the Quality and Production Engineering departments respectively. He has conducted and supervised numerous research projects on machinability studies, sustainability, statistical quality control, maintenance and membrane manufacture. He has published and presented his works at various international and national seminar/conferences on the above subject matters. Additionally, he has also published papers in various national and international scientific journals. Professor Noordin has held various administrative positions in UTM Dean and Deputy Dean (Development) at the Faculty of Mechanical Engineering.
Thursday Keynote IV, March 11, 2021, 12:10 – 12:50 pm
Thursday Lunch, March 11, 2021, 1:30 – 2:30 pm
IEOM Student Chapter Presentations and Sponsors / Exhibitor Presentations
Thursday Awards Dinner Keynote, March 11, 2021, 7:00 pm – 10:00 pm
Dr. Robert de Souza
The Logistics Institute – Asia Pacific (TLI – Asia Pacific)
Dr. Robert de Souza is the Executive Director of the The Logistics Institute – Asia Pacific (TLI – Asia Pacific). Robert is a Chartered Engineer and a distinguished writer, speaker, consultant and advisor in the area of supply chain management. Prior to this appointment, effective May 1st 2004, Dr Robert de Souza served as Deputy Executive Director (Industry) and IT Director at TLI – Asia Pacific. Previously, Dr de Souza was Executive Vice President (Asia Pacific) for V3 Systems. His extensive tenure in the industry also includes serving as the Corporate Senior Vice President and Global Chief Knowledge Officer at Viewlocity Inc. and co-founder, Vice Chairman and CEO of SC21 Pte, Ltd., a Singapore-based supply chain software firm. As an educator, Dr de Souza is an Adjunct Professor in the School of Industrial and Systems Engineering at Georgia Institute of Technology in Atlanta and also a Senior Fellow in the Department of Industrial and Systems Engineering at the National University of Singapore and has previously served as a professor and in several senior positions in the School of Mechanical and Production Engineering at Nanyang Technological University in Singapore. Dr. de Souza is a member of the Editorial Boards of the International Journal of Computer Integrated Manufacturing and the International Journal of Logistics Research and Applications. Dr de Souza also serves on the Advisory Panel of The Chartered Institute of Logistics and Transport, Singapore (CILTS), as a Council Member of the Singapore eSupply Chain Management (eSCM) Council and on the Boards of Directors/Advisors of several IT- based corporations
- IEOM 2010 – Dhaka
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